HR Service Centre

Our HR team ensures there is always someone on hand when a manager or member of staff has a query. It’s important our team provides quick and accurate advice.

Human Resources Team Leaders and Assistants provide HR related advice and guidance by phone or email to employees requesting information. Working with the aid of a comprehensive knowledge base, detailing all Debenhams' HR policies, they're able to deal with most of the queries they receive initially and escalate others to our teams of in-house specialists, such as Employee Relations or Pay & Reward, who are able to provide solutions within tight timescales. As an HR Assistant, you could be dealing with queries ranging from payslips to maternity leave from one call to the next and no two days are the same.

The HR Admin Support team makes sure a high volume of administration is carried out efficiently and effectively for all stores across the country. Its vital work enables stores concentrate on what they’re good at – great fashion and great service!